Observability

Key event signals

• webhook_handler_failed
• queue_callback_failed
• agent_turn_failed
• agent_turn_timeout
• agent_tool_call_failed

Key spans

• http.server.request
• queue.enqueue_message
• queue.process_message
• chat.turn
• gen_ai.invoke_agent
• gen_ai.execute_tool

High-value attributes

• http.response.status_code
• url.path
• app.queue.delivery_count
• messaging.message.conversation_id
• gen_ai.request.model
• error.type

Starter queries

event.name:webhook_handler_failed

event.name:queue_callback_failed OR event.name:queue_message_failed

event.name:agent_turn_timeout OR event.name:agent_turn_failed

event.name:agent_tool_call_failed

Next step

Use symptom-driven playbooks in Reliability Runbooks.