Observability
Key event signals
Section titled “Key event signals”webhook.handler.failedconversation.work.failedconversation.work.recovery.failedagent.continue.schedule.failedagent.turn.failedagent.turn.timed_outagent.tool_call.failed
Key spans
Section titled “Key spans”http.server.requestqueue.enqueue_messagequeue.process_messagechat.turngen_ai.invoke_agentgen_ai.execute_tool
High-value attributes
Section titled “High-value attributes”http.response.status_codeurl.pathapp.queue.delivery_countmessaging.message.conversation_idgen_ai.request.modelerror.type
Starter queries
Section titled “Starter queries”event.name:webhook.handler.failedevent.name:conversation.work.failed OR event.name:conversation.work.recovery.failedevent.name:conversation.work.pending.requeued OR event.name:conversation.work.lease_expired.requeuedevent.name:agent.continue.schedule.failed OR event.name:agent.continue.lock.busyevent.name:agent.turn.timed_out OR event.name:agent.turn.failedevent.name:agent.tool_call.failedNext step
Section titled “Next step”Use symptom-driven playbooks in Reliability Runbooks.